FAQ's

• What are the advantages of yourSMS service?
• Is there a limit to how many numbers I can send at one time?
• How can I make a payment for SMS credit?
• How long does it take before credits bought are added to my account?
• I forgot my password. How do I retrieve it?
• How do I manage my contacts/phonebook?
• Getting Not Enough parameter 1 error?
• How I find my sender id?
• Why our messages are not delivering?
• What is a short code service?
• What is the advantage of short code services?
• How we increase message length?
• How do we add new sender id?
• Maximum character length of sender id ?
• Where our short code message will be delivered?
• Maximum length of short code auto responder?
• What is developer API?
• How do I view my sent messages?
• What all location can deliver the SMS?
• What is 2 Way messaging?

Answers

• What are the advantages of your SMS service?
  Single and Bulk Messaging, Grouping Functionality, Low Per Message, Fee Zero up front cost Fast Delivery.
  
  
• Is there a limit to how many numbers I can send at one time?
  No There Is No Any Kind Of Limit You Can Send Multiple SMS According To Your Credits.
  
  
• How can I make a payment for SMS credit?
  There are 4 ways you can make a payment by using a credit card, through DD/CQ, by cash, Easy Paisa, MobiCash , Upaisa and through Fund transfer.
  
  
• How long does it take before credits bought are added to my account?
  If you made the payment through credit card, fund transfer and by cash the credits bought immediately gets added to your account . If you have selected your mode of payment as Demand Draft / CQ the credits will get added to your account once we have received payment for the same.
  
  
• I forgot my password. How do I retrieve it?
  You can retrieve your password by visiting our website’s Forget password option. It’s available in Login page.
  
  
• How do I manage my contacts/phonebook?
  You can manage your contacts by adding contacts one by one or by uploading your contacts File.
  
  
• Getting parameter 1 error?
  This error occurred when your your username and password are invalid.
  
  
• How I find my sender id?
  You can see your sender id by login to our website.
  
  
• Why our messages are not delivering?
  Might be your number in NDNC registry, or in unreachable condition.
  
  
• What is a short code service?
  Short code service is two ways communication method.
  
  
• What is the advantage of short code services?
  You can receive messages form your customer too.
  
  
• How we increase message length?
  You can type more than 612 characters in a sms
  
  
• How do we add new sender id?
  For adding new sender id you need to drop one email to us along with your letter head we will add your required sender id within 3 business day .
  
  
• Maximum character length of sender id
  As per regulation maximum sender id length is 11 characters.
  
  
• Where our short code message will be delivered?
  Your short code message will be delivered on your email id and online website portal.
  
  
• Maximum length of short code auto responder?
  Maximum length of short code auto responder is 160 characters.
  
  
• What is developer API?
  A DEVELOPER API is a authentication method used for communicating server to server etc.
  
  
• How do I view my sent messages?
  Log in to your "My Account" area. Click on "SENT BOX" The exact message sent to a particular mobile number is displayed there.
  
  
• What all location can deliver the SMS?
  We covers 1050 mobile operators in the worldwide
  
  
• What is 2 Way messaging?
  Through two ways messaging you can send and receive messages.